Services

INTELLIDEN SERVICES AT A GLANCE
At Intelliden, we are committed to your success. That is why our team of consulting, education and support professionals are available to assist you at every stage of evaluation, implementation, training and ongoing support of Intelliden’s Intelligent Networking solutions.

OUR PEOPLE
Averaging over 20 years of networking experience, Intelliden Services professionals provide in-depth knowledge and expertise for the largest and most complex network environments. Our Services team is fully certified on the Intelliden solutions and many hold multiple external certifications such as Cisco-Certified Internetworking Engineers (CCIE). Our helpful staff provides the stellar service and support that keep our customers satisfied and loyal to Intelliden solutions.

OUR SERVICES
Intelliden offers a comprehensive set of high¬-quality and flexible services designed to solve your business challenges, accelerate your time to value, and meet your strategic business objectives.

Support Services
Intelliden Support Services offer a comprehensive 24/7 “follow-the-sun” support model. Our maintenance and support offering provides customers regular major product releases, minor product updates, bug fixes, & documentation updates. The support offering also includes joint planning and review services to assist customers in achieving specific business objectives.

Education Services
Intelliden Education Services are tailored to the needs of each customer. Basic and Advanced user courses provide an understanding of the core capabilities of the Intelliden solutions. Other courses focus on implementation skills and system administration as well as BSS/OSS integration using Intelliden’s highly flexible API. Intelliden further offers the student a certification path as well as customized training and education services.

Consulting Services
Intelliden Global Consulting Services provides a range of offerings from network audit, discovery and analysis, implementation and upgrades. Intelliden’s powerful SOAP based API integrations allow for the development of extensible BSS/OSS connectors to leverage Intelliden’s patented XML abstraction of the network.

• Packaged Consulting Services - Intelliden Packaged Services are proactive, hands-on, task-specific services that are cost-effective and short-term in nature.
• Technology Consulting Services - Intelliden Technology Services provide proactive and scalable services that deliver specific technical skills and resources to augment your technical staff.
• Extended Consulting Services - Intelliden Extended Services provide industry-focused solutions that enable customers to drive calculated business decisions, achieve operational excellence, and realize strategic success in their markets.

Support Services
Intelliden offers high­-quality and responsive support services designed for the current and long-term success of our customers.
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Education Services
Intelliden education and certification services help you to achieve maximum benefit in an efficient and manageable fashion. Our educational services provide the level of training your staff will need from operator training all the way to detailed implementation and system administration.
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Consulting Services
Intelliden offers high­-quality and responsive support services designed for the current and long-term success of our customers.
> Learn more about Consulting Services